Terms & Conditions
1.Booking
All bookings must be made online or by phone. Confirmation of a booking means acceptance of these terms.
2.Payment
Payment is due upon completion of the service unless otherwise agreed. Online bookings may require a deposit.
3.Cancellation & Rescheduling
Cancellations or rescheduling must be made at least 24 hours in advance. Otherwise, a 50% cancellation fee applies
4.Access to Property
The client must provide access to the property at the agreed time. Failure to do so will result in the service being charged in full
5.Liability
We guarantee high-quality cleaning. However, we are not liable for:
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pre-existing wear, damage, or defects,
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damage to fragile or unusual items.
6.Complaints
Any complaints must be reported within 24 hours of the service. We will re-clean free of charge or offer compensation.
7.Safety & Valuables
The client is responsible for securing valuables. The company is not liable for any unreported valuable items.
8.Changes to Terms
We reserve the right to update these terms at any time. The latest version is always available on our website.
Fresh Lemon Cleaning
Contact Us
Tel. 425-350-8917
Request Form